It’s so easy to introduce the power of mtb5 to your team. Simply choose the book you want and we will make it happen!
Green Book
The green book is an industry-first and includes all the content from the blue book with additional segments focused specifically on Managers and Site Directors. The green book is a simple, effective guide to exceptional leadership and operational excellence.
Blue Book
The blue book is specifically written for contact center front line Supervisors. These are the leaders in your organization that directly lead and manage front line representatives.